What Are The Legal Requirements For Payslips UK?

What is a payslip?

A payslip is a written statement provided by your employer that should detail how much salary you have earned, the amount of tax, national insurance, and other deductions that have been applied, as well as any student loan repayments. The provider of the payslip is also legally obliged to explain the deductions, including tax code adjustments and pension contributions, whether it is included on the payslip or in a separate written statement.

The introduction of the Employment Rights Act 1996 (Itemised Pay Statement) (Amendment) Order 2018 made it a legal requirement for employers to provide itemised payslips to staff. This regulation was formed in response to the Low Pay Commission’s report in 2016 and the 2017 Taylor Review, which both highlighted the lack of transparency in how some industries with regards to reporting salary payments to staff due to their worker status.

How long does an employer have to correct a payroll when it is wrong in the UK?

In the UK, Payslips, detailing your net pay after all deductions, must be provided on or before payday.

It’s a legal right to receive a payslip – and yet still, not every employer is complying with what’s required of them.

The Resolution Foundation highlighted in a report last year that before the pandemic, 9% of workers in the lowest pay quintile, and 2% of the highest-paid workers, said they were still not receiving a payslip. The fact that there’s still a proportion of employees who aren’t being given payslips is concerning.

So what exactly are the legal requirements for payslips in the UK?

There Have Been Several Changes

payslip uk requirements

Up until April 2019, UK employers were required by law to provide a payslip to every employee every time they were paid.

But they didn’t need to issue payslips to other groups who fell within the ‘worker’ definition like contractors, freelancers and other types of ‘non-employee’ workers. And in terms of what went onto the payslip, the legal requirements were fairly basic.

That all changed partly due to the Low Pay Commission’s report in 2016 and the 2017 Taylor Review, both of which highlighted some fundamental problems.

Amongst the issues raised was the fact that some employees and workers were continually struggling to reconcile time worked with actual payment received.

Lack of Pay Transparency

The lack of pay transparency was becoming a subject of concern and it was having a number of consequences. It was very difficult to establish whether underpayments were happening. It was unclear if minimum wage legislation requirements were being met.

Employees and workers didn’t know if they should be raising cases against employers about whether they were being correctly paid or not.

It was not surprising that employer obligations in terms of payslips were reviewed, and a number of new requirements were brought in.

Employment Rights Act 1996

The Government introduced the Employment Rights Act 1996 (Itemised Pay Statement) (Amendment) Order 2018, which set out the legal requirement for employers to provide a breakdown of pay.

The Act was also amended to require employers to provide all workers with written itemised payslips.

What are the legal payslip requirements now?

Illegal Employment 2021

  1. Who should receive a payslip?

As well as employees needing to be provided with a payslip, anyone who falls under the category of ‘worker’ needs to be given one as well. The GOV.UK website explains that a person will normally be classed as a worker if:

  • They have a contract or other arrangement in place to do work or services personally for a reward (note that the contract doesn’t have to be written).
  • The reward is for money or a benefit in kind: for example, the promise of a contract or future work.
  • They only have a limited right to send someone else to do the work (subcontract it out).
  • Their employer has to have work for them to do as long as the contract or arrangement lasts.
  • They aren’t doing the work as part of their own limited company in an arrangement where the ‘employer’ is actually a customer or client.

  1. What constitutes a payslip and what level of detail is required on it?

2022 payslip

The payslip (or wage slip or itemised pay statement – they can go by different names) can be provided in a few different ways, including as a paper document, as an email attachment or via an online system.

It needs to set out how much pay an individual is getting for a particular time period. Payslips should show the employee’s gross salary or wage, amounts for deductions that can change each period, such as tax, national insurance, student loan repayments, and pension contributions, and the net pay amount that’s being received.

Employers must also explain any fixed amount deductions. That can be done on the payslip itself, but alternatively, it can be provided via a separate written statement which must be sent out before the first payslip and updated each year. Check out these helpful tools to support your written statement.

Payslips Must Be Itemised

The 2019 legislation changes required additional information to be shown for workers whose pay varies depending on the number of hours worked. Payslips must be itemised to include information about the number of paid hours worked.

They have to show either the combined number of hours worked for which payment is being made or itemise the figures for different types of work carried out and/or different pay rates.

Payslips should be distributed on or before the day the employee or worker gets paid. The sooner they are distributed, the more time there is to sort out any errors that are identified on them.

What needs to be included on a payslip:

  • Employee’s full name and employee number (if applicable)
  • Date of payment
  • Gross salary or wage
  • Deductions (tax, national insurance, pension contributions, student loan repayments, etc.)
  • Net pay
  • Hours worked (if applicable)
  • Tax code
  • Any additional bonuses or allowances

Who wouldn’t be eligible for payslips?

payroll facts 2021

While agency workers and those on zero-hour contracts should receive a payslip via their agency, self-employed individuals don’t get payslips as they deal with their own tax payments and all applicable deductions.

There are also certain exclusions where payslips are not required. These include the armed forces, the police and merchant seamen and women and individuals who get paid by a share in the profits or gross earnings of a fishing vessel.

What happens if employers don’t issue payslips?

payroll mistakes 2021

Other than those mentioned above, every employee and worker has the right to a payslip. If they don’t receive one, but it’s a one-off situation, the advisable route would be to raise it with their manager first to get their help in sorting it out.

But if the problem persists, an individual can consider making use of the company’s grievance procedure to try to address the situation.

The Employer Could Receive a Fine

In the worst-case scenario where, despite the best efforts of the employee or worker, the problem still hasn’t been sorted out and they’ve been unable to get their employer to comply, they might be forced to apply to an employment tribunal where the employer could receive a fine.

Almost inevitably, it will have a damaging effect on the employer and employee relationship.

Could your company benefit from having expert payroll guidance?

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If you are thinking about whether you could benefit from professional support in meeting all of your payroll obligations we can help you.

We have been helping medium to large organisations with their payroll management for over 20 years – please do get in touch with us if you’d like to find out more about our payroll services.


What is the payroll policy in the UK?

The payroll policy in the UK states that payslips must be itemised to show how much the employee or worker is being paid, the deductions being taken from the gross amount and the reason for the deductions. Payslips must also state the total amount of hours worked for the payment, show the different pay rates or itemise the amount paid for the different types of work completed.

How long does an employer have to correct a payroll when it is wrong in the UK?

If an employer has made a mistake with an employee’s or worker’s pay, there should not be any delay in rectifying the issue and must fix it immediately and pay the correct amount.

What are the consequences of a payroll error?

If an employer does not correct a payroll error after it has been raised through an internal grievance procedure by an employer or worker, they could be taken to an employment tribunal. The outcome of the tribunal will depend on the individual details of the case, but in most cases, it will damage the relationship between both parties.

When should you receive your payslip?

In the UK, you should receive your payslip on or before your payday. It is a legal requirement for employers to provide payslips to their employees in a timely manner.